航班不正常的原因

zaochenghangbanbuzhengchangdeyuanyintongchangbijiaofuza，rutianqiyuanyin、kongzhongjiaotongguanzhi、jixieguzhang、feijidiaopei、lvkeyuanyindeng。zaiyanwubuchangfangmian，xufenqingzeren，qubieduidai。

航空公司原因

youyuhangkonggongsiyuanyin，rujixieguzhangzaochenghangbanzaishifadiyanwuhuoquxiao，hangkonggongsiyingdangjishitigonghangbanxinxi、mianfeitigongcanyinhezhusudengfuwu。

机械故障原因航班延误：

问：旅客即将登机或上了飞机后因为飞机出现机械故障，不得不下飞机等待，有时候飞机起飞后才被告知飞机出现故障不得不返航或就近降落。旅客除了要忍受航班延误带来的不便，还对安全问题担心。再次上飞机后更关心的是飞机故障是否彻底排除了。

da：shouxianqinglvkefangxin，feijideanquanxishushizaibuduantigaode。feijiyuelaiyuexianjin，zaifeijidesuoyouzhongyaotexingfangmiandoujuyoushejiyuduheduozhongbeifenxitong。meijiafeijidouyouxiangxidedingqiweihujihua，meigeyiduanshijiandouyaoduiqixiangyingdexitong、shebeijinxingchedijianchahegenghuanbujian。jishigaixitong、shebeigongzuoyiqiezhengchang，genjuzhangqiyilaixingchengdeweixiujingyan，juedabufendeguzhangyinhuandouhuizaizheixielixingjianchazhongdedaojishichuli。weixiurenyuan、jizurenyuanhexianjindejizaijisuanjiyesuishijianshizhefeijiderenheqingkuang，fanduifeixinganquangouchengweixiedewentidoujiangzaijixufeixingzhiqianjiejue。danlixingweihuyoushiwufabaozhengfeijishebeibuhuituranchuxianguzhang，zheibushizhengchangdelixingjianchakeyibimiande。

feijiyidanzaizhixinghangbanrenwuqijianchuxianguzhang，weixiurenyuananzhaoweihuchengxuyaojinxingbiyaodejiancha，jiayipanduan，duiguzhangxianxiangjinxingfenxi，zhaodaoguzhangyuantou。zaijinxingxiangyingdepaichuguzhanggongzuo，biruhuandiaoguzhangjiandengdeng。paichuguzhanghou，haixuyaotianxiexiangguanweihujilu，kenenghaiyaojinxingyidingdeceshigongzuo，yiquedingshifouxiufuhao。zhenggepaichuguzhangdeguochengxuyaoyidingshijiande，jishishiyixiexiaoguzhang，shifounengfangxingyeyaoyongyitaoyangedeweixiujiancechengxujinxingkongzhi。zheixiedoushiweilequebaofeixinganquan。

问：为什么不能确定故障飞机所修复时间，使航班起飞时间一推再推？

da：fashengguzhanghou，weixiurenyuanzaichazhaoguzhangyuanyinguochengzhong，wufazhidaodaodixuyaoduozhangshijian，weixiubumenzhinengdazhigujiyongshi。jianxiuzhongruofaxianxindeguzhanghuoweixiuguochengzhongchuxianmouxieyiwaiqingkuang，huidaozhishijianyanzhang。cishi，lvkejiyuxunwendaodixuyaoduozhangshijiancainengxiuhao，shihennandedaomanyidafude，daiweixiurenyuanchaqingguzhangyuanyinhou，caihuiquedingdagaixuyaodeshijian，zheishihuitongzhixiangguanbumenzuohaoxiangyingzhunbeigongzuo。

问：航班因为种种原因耽误，航空公司为什么没有备用飞机及时疏解？

da：hangkonggongsishishebeiyoubeifenfeijide，danshishuliangbukenenghenduo，yebukenengzaimeigejichangpeibei，yinweizheijianghuidadazengjiagongsiyunyingchengben。shijishanghangkonggongsiyouzheifangmiandezhunbei，zaizuohangbanjihuashidouhuiliuyouyixieyudi。meiyitiandouhuiyouxiebeifenyunlihebeiqinjizusuishidaiming，yibeilinshidiaopeiyingfuyiwaiqingkuang，jinliangsuoduanmouxiehangbanyanwudeshijian。

wen：hangkonggongsiyinweihangbanchuxianyanwuerquxiaohangban、hebinghangban，shifouqinfanlelvkequanyi？

da：quxiaohangban、hebinghangbantongchangfashengzaiyinweitianqiyuanyindaozhihangbandamianjiyanwushi。hangkonggongsiquxiao、hebinghangbanzhengshiweileweihulvkeliyi。weibimianqianyiduanhangbanyanwudaozhihoumianhangbanjixuyanwu，shihangbanyunxingzhixujinkuaihuifu，hangkonggongsihuixuanzequxiaohuohebinghangbandefangan。

天气原因

youyutianqidengyuanyin，zaochenghangbanzaishifadiyanwuhuoquxiao，hangkonggongsiyingxiezhulvkeanpaicanshihezhusu，feiyongyoulvkezili。

天气原因航班延误：

问：目的地机场所在城市天气状况良好，能见度佳，为什么还是因天气原因延误？

da：mudedijichangsuozaichengshitianqizhuangkuanglianghaobudaibiaogaijichangshiyifeijijiangluo，ruguozaijichangqifeihejiangluohanglufujinfugaiyoudiyun、leiyuqu，yebumanzufeijiqifeitiaojian，yehuidaozhihangbanyanwu。

weilequebaofeixinganquan，feijijishichuzaizaidongjiangluozhuangkuang，zaijiangluoqiandegaodu，feixingyuanyebixuwanquannengkanjianpaodaojidimianzhuangkuang，ruguocishiwufakanjianpaodao，shibuyunxujiangluode。

问：目的地机场所在城市天气状况良好，能见度佳，该机场也在正常起降飞机，为什么我的航班还是因为天气原因延误？

da：zheizhongqingkuangwangwangshiyinweifeixinghangludeqixiangzhuangkuangbuyifeiyue，biruleiyuquwufatongguo。zheizhongqingkuangfeijiwangwangzhinengzaidimiandengdai。

yidanzaixiazhaidehanglushangchuxianleiyuqudengzhuangkuang，youshikecaiquraoguoleiyuqudefangshitongguo，danchuyufeijianquanheguofangxuyao，minhanghanglushiyangeshouxiande，keraofei、huixuandeyudihenxiao，leiyuqujiaodashi，cifangfajiuxingbutongle。

问：同样是飞往某地的航班，为什么有些能走，有些却被告知因天气原因走不了？

da：chuxianzheizhongqingkuangdekenengxinghenduo，shouxianyaomingquedeshifeijiqifeijiangdebiaozhunyufeijijixingyouguan。tongyangdejixingzaigehangkonggongsiguidingdejutianquanbiaozhunyekenengyouchayi，jizhangduidangqianqixiangjiqushizuochujueceyehuiyousuobutong。nenggouqifeiqujueyuqixiangjiqushizuochujueceyehuiyousuobutong。nenggouqifeiqujueyujizhangduifeijizhuangtai、jichang、qixiangtiaojiandengyinsupanduanhoujueding。minhangfaguiding：“jizhangfaxianminyonghangkongqi、jichang、qixiangtiaojiandengbufuheguiding，bunengbaozhengfeixinganquande，youquanjujuefeixing。

问：为什么快到目的地机场才告知因天气原因无法降落而备降其他机场或返航，而有些飞机又能正常落地？

da：minhangqixiangbumenyikaoxianjindeshebeihuibuduanfabubijiaozhunquedeqixiangbianhuaqushiyubao，yiliyuhangbanyunzuohediaodu。danshitianqiqingkuangshibuduanbianhuade，youshinanyizuochuhenzhunquedepanduan，zheijiuhuichuxianfeijikuailuodishitianqiqingkuangturanehuadaozhifeijiwufajiangluo，chuyuanquankaolv，huofeijiyouliangbuzunanyijixupanxuandengdaitianqihaozhuandeqingkuangxi，，feijijiubudebubeijiangdaqitajichang。

tianqidebuduanbianhua，kenenghuidaozhiduanshijiandeelietianqi。zheijiuhuidaozhi5fenzhongqianhe5fenzhonghoudetianqidouyunxufeijijiangluo，eryoudefeijizhenghaoganshangnei5fenzhongeliedetianqizhuangkuangerwufajiangluo。tongshi，dangtianqichuyubiaozhunbianyuanshi，nengfoujiangluoyoufeijijueding。jizhangrenweitianqibuyijiangluo，chuyuanquandekaolvyouquanjuedingbeijiangdaoqitajichanghuoshifanhang。

总之,天气原因绝不仅仅是指目的地机场所在城市的天气状况，飞机起降不怕大风大雨，关键是气象因素如能见度、机场起飞降落航道附近的低云、雷雨区，强侧风等。航班因天气原因而延误是正常的。

流量控制

weilebaozhengfeijianquan，zaihangbanliuliangjiaodadehangluhuojichang，kongzhongjiaotongguanzhibumenweibimiangegefeijichangzhijianchuxianweixianjiejinhuokongjianxiangzhuang，duifeijideliuliangjinxingkongzhi。huoyouyufeijifanmang，paodaoyouxian，feijipaiduiqifeihuomudedijichangliuliangfanmang，shifajichangshoudaokongzhi。

kongzhongjiaotongguanzhiyuanyinhangbanyanwu：

shouxian，minhangdehanglubingfeiguangkuotiankongrenwofei，ershizaixiandingdekongyufanweineifeixingde。tongshi，minhangfeijizaikongzhongjiurutongqichezaidimianyiyang，huishoudaozhuduoyinsudexianzhiheyingxiang。minhangfeijishizaiyouxiandekongjian、youxiandeshijianheyouxiandetiaojianxiaqifei、jiangluohefeixingde。muqian，bufenfanmangjichangkongzhongjiaotongchuyuchaofuheyunzhuan，feijiqifeiqianwangwanghuizaidimianhuaxingshenzhidengdaijiaozhangshijian。

问：飞机上完客，舱门关闭，一切准备就绪。为什么长时间不走，旁边的飞机怎么能走？

da：feijipaiduidenghou，chengwuyuanyibanhuixianglvkejieshimuqianchuyuliuliangkongzhi，zhengzaidengdaihangguanzhiling。qitafeijinengzhengchangqifei，kenengshimudedihefangxiangbuyizhi，ermeiyoushoudaobenciliuliangkongzhideyingxiang。

问：飞机一切准备就绪，滑行一段时间又停下来，走走停停的，为什么长时间不能起飞？

da：youyujichangpaodaoyouxian，cishikenengluodiheqifeidefeijijiaoduo，zhengzaianyidingdeanquanjiangeyicijinrupaodaoqifei。bufenfanmangjichanghuoyibanjichangdegaofengshiduan，kongzhongjiaotongchuyuchaofuheyunzhuan，feijiqifeiqianwangwanghuizaidimianhuaxingshenzhidengdaijiaozhangshijian，zheiyeshizhengchangxianxiang。

问：既然有流量控制，为什么不晚点登机，让旅客长时间闷在狭小的客舱里？

da：liuliangkongzhishichangshi，yibanshijianbuhuitaizhang。danshitongyifangxiangdehangbankenenghenduo，nidehangbanzhunbeijiuxu，jiukeyixiangguanzhibumenjizaoshenqing，yuezaoshenqing，dengdaishijianhuiyueduan。ruguozhangshijiandengdai，neikenengjiubushitongchangdeliuliangkongzhila!lingwai，youyuqitayuanyindaozhiguanzhiermeiyouyujishijian，zheijiuyaoqiufeijiyuxianzhunbeihao，kongyusuishidouyoukenengkaifang，bukenengdengdaoguanzhijiechuhouzaidengji，daoshikenenghaihuiyudaoxinqingkuang。

问：为什么因流量控制一般是有预计时间的，机组会根据情况决定旅客登机时间。但是，如果遇上空中交通管制则无法预计时间，可能随时解除管制，这就要求飞机预先做好起飞准备工作。如果等待时间已经很长，有没有接到空管部门很明确的起飞消息，机组考虑到旅客舒适的问题，就有可能会让旅客下飞机到候机楼等待。另外，当空中或目的地机场出现一些意外情况，也可能会发生旅客坐上飞机临近起飞不得已又滑回等待的情况。

旅客愿意1

dangfashenglvkeyouyumouzhongyuanyinlouchenghuodengjihouyaoqiuxiafeijizhongzhilvxingshi，weileduilvkefuze，hangkonggongsibixujinxingqingcang，bingjianggailvkesuojiaoyundexinglicongfeijishangxiexia，feijicaikeqifei。zheishiweilebimanfashenglvkezaijiadi，erxinglizaiyidi，congerjilvkedegongzuo、shenghuodailaibubiandeqingkuang。gengzhongyaodeshiweilefangzhibufafenzijiangweixianwupinjiaoyunhou，guyibuchengjieryinqihangkongyunshushigudefasheng。

weilekongfanganquan，yetixingninbuyaoyongzijidejipiaodaiweitarenjiaoyunhuoshaodaixingli。

旅客愿意2

youyulvkebanlishouxuhouweinenganshidengji、lvketufajibinglinshiquxiaolvxinghuoshizaijingtingzhan，guozhanlvkeweitongzhihangkonggongsierzhongzhilvxingdengyuanyin，yehuizaochenghangbanbunenganshiqifei。

旅客原因航班延误：

zaochenghangbanyanwudeyuanyinduozhongduoyang，youdeshuyubukekangjudeziranyinsu。jinnianlaiyixierenweiyinsuyichengweizaochenghangbanyanwude“xindezengzhangdian”。jutongji，yinlvkeyuanyindaozhidehangbanyanwuzhanbuzhengchanghangbande3%，yujixieguzhangzaochengdehangbanyanwushuliangxiangchawuji。

zailvkebanlidedengjipaishang，tongchanghuiyinyou“dengjikouyufeijiqifeiqian10fenzhong（huo15fenzhong）guanbi”detishiyu，jiushiweiletixinglvke：weilebaozhenghangbanzhengdian，xutiqiandengji。

旅客晚到

zaihangbanbanlidengjishouxujiezhishijianzhihoucaigandao，weilebaozhenghangbanzhengdianlv，buyingxiangzhengehangbanyunxingjihua，wandaolvkegengduoshiyaojieshouwujihou，beipogaidahouxuhangbanhuotuipiaodejieguo。

通知登机，而旅客不辞而别

youxielvkebanlilechengjishouxuhou，yinteshuyuanyinbudengji，huogoumailezhidakepiaodelvke，zaihangbanjingtingzhanbucierbie。zheizhongqingkuangyanzhongyingxianghangbanyunzuo。weilebaozhengguangdalvkedeanquan，hangkonggongsibixuquerengailvkeyoumeiyouyiliurenhewupinzaifeijishang，jishigailvkemeiyoutuoyunxingli，yeyaoduikecanghesuoyoutuoyunxinglijinxingquanmianjiancha。ruguolvkeyoujiaoyunxingli，weileduilvkefuze，hangkonggongsixujianggailvkesuojiaoyundexinglicongfeijishangxiexia，yimianfashenglvke、xinglibuzaitongyididiandeqingkuang。zheiyangjiuhuizaochenghangbanyanwu。

有些常坐飞机的旅客，在通知登机后，往往拖到飞机起飞时间到了登机。

youxielvkerenwei，banhaodengjishouxuhoufeijijiuyidinghuidengta。zaifanmangjichang，yigehangbanzaoyifenzhongdengjijieshu，jizujiukeyizaoyifenzhongxianghangbanguanzhibufentichuqifeishenqing。zheiyangdehaochushi，feijiyoukenengtiqianjifenzhongqifei，shenzhiyoukenenghuitiqianshijifenzhongqifei。yinlvkechishangfeijideyuanyinzaochengdeyingxiangyoushibushineimeweibuzudao!

旅客办完成绩手续后在候机楼内购物，迟迟不登机。

youxielvkebanwanchengjishouxuhouzaihoujilouneikanshu、dadianhua、gouwu、yongcan，wangwangbuzhuyitingdengjiguanggao。daozhijichangfangmianbuduanzhaoren，feijibudebudengdai，zaochenghangbanyanwu。

温馨提示：旅客迟迟不能登机，航空公司不能无限期地等待，会为了大多数旅客的利益，卸下未登机旅客的托运行李而起飞。就导致该旅客无法乘坐本次航班。

国际中转航班在代理处入境手续时由于旅客证件等问题，耽误时间。

haiguan、bianfang、jianyidengxiangguanbumenyiguidingduiguojihangbanlvkejinxingyangedechurujingjiancha。chuyuanquankaolv，zheixiejianchayoushixuyaojiaozhangshijian，yidanfaxianlvkezhengjianbuhege，gailvkejiangwufajixudengji，suotuoyunxinglibeizhaochubingxiexiafeiji，congeryingxianghangbanzhengdian。

旅客因航班延误等其他服务问题霸占飞机或拒绝登机等过激行为，导致后航班继续延误。

zheizhongqingkuangouyoufasheng，youyupeichangdengwentierdaozhidegengweiyanzhongdeyanwushijianyuelaiyueduo，lvkezaiweihuliyidetongshi，yeshizaiqinhaihouxuhangbanlvkedeliyi，tongshiqiangzhanfeijidengguojixingweiqishiyijingshuyuweifaxingwei。

其他

lvkeshanglefeijituranquxiaolvxingyaoxiafeiji；lvkexiedaishangfeijidexingliguoduo，xuyaotuoyun；lvketufajibingdengzaochenghangbanyanwu。

航班不正常信息告知

dangnindehangbanyanwushi，hangkonggongsihuijishijiangyouguanxinxigaosunin，danghangbanxinxibuquedingshi，huimei30fenzhongxiangnintongbaodongtaixinxi。

大面积航班延误

youyudaxue、dawudengelietianqihuotufashijian，huidaozhidamianji、zhangshijiandehangbanyanwu、quxiaohuojichangguanbidengdaiteshuzhuangtai。cishi，hangkonggongsihejichanghuiqidongyingjiyuan，shishixianglvkeheshehuifabuxinxi。hangkonggongsihuigenjulvkeyiyuan，bushoukepiaotuigaiqianxianzhitiaojiandeyingxiang，mianfeiweiyanwuhangbanlvkebanlituipiaohegaiqianshouxu。damianjihangbanyanwuhouhangkonggongsiyaomibuhediaozhengyanwuqijiandehangban，danwangwangxuyaoyidingshijiancainengshihangbanyunxinghuifuzhengchang。qingninnaixindengdai、xinrenbingzhichiminghangdexiangguandanwei。

大面积航班延误信息

jingguojinianminhangjukaizhandamianjihangbanyanwuyingjichuzhizhuanxiangzhengzhigongzuo，minhangjiaqiangleduidamianjihangbanyanwuxinxidefabu。yujifashenghuofashengdamianjihangbanyanwushi，hangkonggongsihuojichanghuitongguodianshi、wangluo、guangbo、duanxin、dianhua、houjilouxianshipingdengduozhongqudao、duozhongfangshi，jishifabuhangbanyanwuxinxi，anpaihaoxingcheng，buyaomaoranqianwangjichang。

航班延误旅客权利1

hangbanyanwushi，lvkexiangyouzhiqingquan（youquanhuoquxinxi）；xuanzequan（kexuanzehuanchengtongyihangkonggongsideqitahangban，yekexuanzehuanchengqitahangkonggongsidehangban，haikeyixuanzetuipiao）；suopeiquan（hangkonggongsianzhaoyanwuzerenjinxingyidingbuchang，baokuozhusu、canyin、jiaotongdeng）。

lvke、xinglihuozhehuowuzaihangkongyunshuzhongyinyanwuzaochengdesunshi，hangkonggongsiyingdangchengdanzeren；danshi，hangkonggongsizhengmingbenrenhuozheqishouguren、dailirenweilebimiansunshidefasheng，yijingcaiquyiqiebiyaocuoshihuozhebukenengcaiqucizhongcuoshide，buchengdanzeren。

航班延误旅客权利2

yudaohangbanyanwuyouxielvkebulijie，renweihangkonggongsimeiyoujinlihuobuyuanyizuowei，congerchanshengdichuqingxu。jianyishuangfajiaqianggoutong，zengjinlijie。

航班延误旅客权利3

hangbanyanwuhangkonggongsihelvkedouyaochengdanhendasunshi。youshihangbanyanwuyuanyinbijiaofuza，jishishihangkonggongsiyuanyin，yebunengwanquankongzhihexunsujiejue，shenzhilianfabuzhunquexinxidoubijiaokunnan。

hangbanyanwushi，womenxiwangninyuhangkonggongsitongxinxieli，jinkenengsuoduanyanwushijian，yijianshaoshuangfangdesunshi。

航班延误旅客权利4

danghangbanyanwushi，ninyingyihelihefadefangshiweihuzijidequanli。yixielvkecaiqulebaji、zhanjihesunhuaijichang、feijisheshi、oudagongzuorenyuandengbuzhengdangxingwei，bujinzijibunengshunlichengxing，yeyingxiangleqitalvkedelvxing，shiweifan《zhonghuarenmingongheguominyonghangkonganquanbaoweitiaoli》de，jichanggonganhuiyansuchuli。